Identity and evidence
Staff verify the relevant Minecraft or Discord account, action, applicable rule, evidence authenticity, surrounding context, and any credible account-compromise, AutoMod, or technical-error claim.
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Our promiseChallenge a mistaken, unsupported, or disproportionate Minecraft or Discord moderation action through a private case reviewed against the available evidence.
Use the official invite below. Minecraft and Discord moderation appeals are handled privately with the reviewing staff team.
Open #appeal-information and press “Open a private appeal,” or run /appeal anywhere in the AshRun Discord.
Identify the platform and account, the action date and reason shown, why it should be reconsidered, and any genuinely new evidence. Account linking helps with identity checks but is never required to appeal.
The bot creates a case channel visible only to you and authorized reviewers. Watch that channel for questions, status changes, and the decision.
Every appeal is checked against the same core questions.
Staff verify the relevant Minecraft or Discord account, action, applicable rule, evidence authenticity, surrounding context, and any credible account-compromise, AutoMod, or technical-error claim.
The issuing moderator may supply evidence, but should not be the only final reviewer of a disputed permanent ban when another moderator or administrator is available.
The result will uphold, modify, or overturn the action—or request more information—with a rationale, the resulting Minecraft or Discord action, and further-appeal eligibility.
You may ask for reconsideration based on mistaken identity, account compromise, an AutoMod false positive or missing context, incorrect or incomplete evidence, a punishment you believe is disproportionate, or genuinely new information. An apology is not required to challenge a factual error.
A linked account can make identity verification faster, but AshRun does not require Discord–Minecraft linking to submit or win an appeal. Reviewers must still evaluate the evidence and the action itself.
Never submit passwords, account email addresses, IP addresses, authentication codes, payment details, or unrelated private information. Keep all case discussion in the private ticket. Duplicate appeals, abusive content, public arguments, or harassment of staff may be closed and may result in separate moderation.
The appeal decision itself does not automatically ban, unban, time out, or restore either account. If an action is modified or overturned, authorized staff apply the stated result through AshRun’s normal Minecraft or Discord moderation system. When a Minecraft AutoMod match is formally overturned as a false positive, its exact escalation strike is also removed so it cannot increase a later automatic action. This separation helps prevent the wrong account or sanction from being changed.
If the disputed action prevents you from entering AshRun Discord, email info@ashrun.org with “Moderation appeal” in the subject. Include the same focused facts listed above, but never send a password, authentication code, IP address, or unrelated private information.
Join Discord, visit #appeal-information, and use the intake button—or run /appeal.