Identity and evidence
Staff verify the Minecraft account, sanction, applicable rule, evidence authenticity, surrounding context, and any credible account-compromise or technical-error claim.
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Our promiseChallenge a mistaken, unsupported, or disproportionate Minecraft sanction through a private Discord case reviewed against the server evidence.
Use the official invite below. Appeals are handled in Discord so you can communicate privately with the reviewing staff team.
Open #appeal-information and press “Open a private appeal,” or run /appeal anywhere in the AshRun Discord.
Provide your Minecraft Java name, optional UUID, the sanction date and reason shown, why it should be reconsidered, and any genuinely new evidence.
The bot creates a case channel visible only to you and authorized reviewers. Watch that channel for questions, status changes, and the decision.
Every appeal is checked against the same core questions.
Staff verify the Minecraft account, sanction, applicable rule, evidence authenticity, surrounding context, and any credible account-compromise or technical-error claim.
The issuing moderator may supply evidence, but should not be the only final reviewer of a disputed permanent ban when another moderator or administrator is available.
The result will uphold, modify, or overturn the sanction—or request more information—with a rationale, the Minecraft action, and further-appeal eligibility.
You may ask for reconsideration based on mistaken identity, account compromise, incorrect or incomplete evidence, a punishment you believe is disproportionate, or genuinely new context. An apology is not required to challenge a factual error.
Never submit passwords, account email addresses, IP addresses, authentication codes, payment details, or unrelated private information. Keep all case discussion in the private ticket. Duplicate appeals, abusive content, public arguments, or harassment of staff may be closed and may result in separate moderation.
The Discord decision itself does not automatically ban or unban a Minecraft account. If a sanction is modified or overturned, authorized staff apply the stated action through AshRun’s normal Minecraft moderation system. This separation helps prevent the wrong account or sanction from being changed.
Join Discord, visit #appeal-information, and use the intake button—or run /appeal.